The day before Scentsy Family Reunion I had the privilege of speaking in front of a group of major superstars! The room held Directors-SuperStar Directors, many who have inspired me for years! My topic was “Keeping Your Team Engaged” and I spoke form the heart, with passion, about everything I wanted to speak on. But the ONE thing that seemed to touch them the most, was NOT on my notes. God just gave it to me during the training, and I’m going to pass it on to you.
All of us, if we are honest, look behind us and have regrets. In our personal lives, as well as, business. And whether voluntary or involuntary, we allow those failures to affect our progress. Period.
But that’s where we HAVE to draw a line in the sand. What’s done is done. No more failure-driven thoughts, or behavior. Yesterday is past… and this is the path of progress! Onward!
I, personally, haven’t been an A+ with customer service lately. I’ve been over-whelmed doing specialized training for leaders in my group lately…. at the expense of my hostesses and customers. And at Reunion, I felt really convicted about this! And all of these ideas started swirling in my head. But the cloud of doubt was there too, making me think, “Will it work since I’ve not been engaged recently?”.
But what I shared at the retreat came to mind! My line. So no excuses for the past, no fear for the future. Just draw that line and be DONE with it!
So, you may be looking back at things in your personal life that you aren’t proud of. Or maybe you, too, are seeing much room for improvement in your business and don’t really know where to start to fix it.
Start with a LINE IN THE SAND.
Feeling like a failure around the house? Bake a cake and decorate it with a line. Say, “I got this cake to celebrate the line I drew in the sand today. I’ve been looking into my heart and life and seeing ugly things. I’m not happy with the person (mom, wife) I’ve become lately…. and today marks the day I’m vowing to work harder.”
Feeling like an awful leader? Make that phone call that says, “Hi Mary-Sue! I’m calling you because I am on a new path, and I want you on it with me! Reunion has changed my heart, desires, and it’s going to be what changes my future! I learned so much that I want to do, and I wanted you to know that I appreciate you, and am going to be more engaged starting today! ”
Neglected customers? Send out that TEXT or email saying, “The last few _________ have been especially hard on me, and I just wanted to take time to say THANKS for supporting me in my business! I know that I’ve not been the best consultant I could be during this challenging time, but I’m working on some amazing ideas now! Stay tuned! I really do LOVE bing your Scentsy girl/guy, and in the next month or so, you’re going to really feel it! ”
It’s all in the communication! NO ONE EXPECTS PERFECTION. Except us. And if it’s heartfelt, they will pull for you. They’ll understand.
Resolve to follow through with some SMALL changes first. Start with communicating with them.
Then determine to do 1 thing differently THAT WEEK! Something they’ll notice. But make it a baby step.
The first step to BEING DIFFERENT…. is thinking different! So draw that line in your mind, and own today!